Healthfirst is a provider-sponsored health insurance company that serves more than 1.2 million members in downstate New York. With more than 4,000 employees, a network of nearly 30,000 providers, and revenues in excess of $8.6 billion, Healthfirst is one of the largest health plans in the New York City area. Our members are our North Star, and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it. Healthfirst’s commitment to quality and member satisfaction has helped us earn top ratings for HMO health plans in New York City. We know that employees shape our company and connect us to our communities, and we look to recruit and retain intelligent, driven leaders who are passionate about healthcare and embody our five culture drivers: - Dream Big, Plan Wisely - Break Down the Walls - Think Critically, Speak Up, Deliver with Pride - Inspire Through Trust, Lead By Example - Be Unstoppable Position Summary: The Scheduling Liaison for Healthfirst is responsible for handling appointment scheduling for in-field nurses. The nursing visits are for reassessments and cover members who are in multiple product lines of business including Managed Long-Term Care Plan (MLTCP) and CompleteCare (CC) products-a Medicaid Advantage Plus Plan (MAP), FIDA (Fully-Integrated Dual Advantage) and others. The Scheduling Liaison will: schedule, handle calls relating to scheduling, map out travel distance to appointments and generate daily appointment availability reports, which include sectioning based on language needs and County. Healthfirst is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veterans, disability status or any other characteristic protected by law.