IT Asset Manager

US-FL-Lake Mary
Requisition ID
Department Name
Infrastructure & Operations


Company Overview:


Healthfirst is a not-for-profit managed care organization sponsored by some of the most prestigious and nationally recognized hospitals and medical centers in New York. We are one of the fastest growing health plans in our area with over 900,000 diverse members and a network of more than 24,000 providers and 3,400 employees.


Our mission is to ensure that our members have superior healthcare and satisfaction; we significantly improve the health and wellness of the New York metropolitan area, while driving down the costs. Employees shape our company and connect us to our communities. We look to recruit and retain intelligent, driven leaders who are passionate about healthcare and embody our five culture drivers:

  • Dream Big, Plan Wisely
  • Break Down the Walls
  • Think Critically, Speak Up, Deliver with Pride
  • Inspire Through Trust, Lead By Example
  • Be Unstoppable

Position Summary:

The IT organization of Healthfirst is responsible for optimizing the life cycle management of IT costs, risk and value through asset selection, operation, refresh, migration, optimization, retirement and disposal. The IT Asset Manager is responsible for the governance of and reporting on the life cycle.

IT Asset Management (ITAM) provides an accurate account of technology asset life cycle costs and risks to maximize the business value of technology strategy, architecture, funding, contractual and sourcing decisions.

Everyone in Healthfirst who manages, uses or accesses digital technology is responsible for and involved in digital technology asset life cycle management under the governance of the IT asset management function. IT asset management is the central point for data analysis to support the effective management of digital technology assets whether owned and managed by IT, third-party service providers or business units outside IT. 

Healthfirst is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veterans, disability status or any other characteristic protected by law.


Duties & Responsibilities:

  • Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to digital technology asset life cycles and related processes.
  • Assist the VP I&O and IT leaders in developing effective ITAM strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
  • Identify and report on breaches of ITAM policy, and track remedial action.
  • Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
  • Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
  • Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
  • Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
  • Assign responsibilities for sub-disciplines such as software asset management (SAM), hardware asset management (HAM) and IT asset disposition (ITAD).
  • Ensure that ITAM-related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
  • Supervise the organization's response to software vendor license compliance audits or license validation requests, in consultation with the relevant vendor and procurement.
  • Additional duties as assigned 


Minimum Qualifications:

  • Prior experience working with procurement, business stakeholders and frontline operational IT staff
  • Prior ITAM roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver ITAM capability and improved business outcomes
  • 3 years of experience with IT, enterprise asset management or information management
  • 3 years of demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
  • 3 years of demonstrated experience in liaising with middle and senior management
  • Experience with building business requirements for digital technology tools and services, developing business cases and selecting solutions using RFP documentation and processes
  • Experience leading system or tool implementations with responsibility for verifying capabilities, outputs, dependencies and implementation scope 

Preferred Qualifications:

  • 5 years of experience in managing external IT service providers handling digital technology assets on behalf of Healthfirst
  • 3 years of experience in managing the risk and cost implications of IT contracts or contract negotiations
  • 3 years of hands-on information gathering, analysis and management reporting
  • Membership of professional organizations, trade or user groups, and a pattern of regular attendance at industry conferences to enhance knowledge of current technology
  • An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
  • Tertiary qualifications in financial accounting, project management, data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred


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